Cookie Policy

Last updated: June 2026

This Cookie Policy explains how Sylvenna ('we', 'us', or 'our') uses cookies and similar tracking technologies when you visit our website.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly, remember your preferences, and provide information to the website operator.

What Types of Cookies Do We Use?

Essential cookies: required for the website to function. They enable basic features such as the shopping cart, access to your account, and secure checkout. These cookies cannot be disabled.

Analytics cookies: help us understand how visitors interact with our website by collecting and analysing anonymised information. We use this data to improve our website and your shopping experience.

Marketing and advertising cookies: used to show you relevant advertising based on your interests. They may also be used to limit how often you see an ad and to measure the effectiveness of advertising campaigns.

Preference cookies: allow our website to remember your choices (such as language or region) to give you a more personalised experience.

Third-Party Cookies

Some cookies are set by third-party services that appear on our pages, such as Shopify, analytics providers, and advertising partners. We have no control over these third-party cookies. Please refer to the respective privacy policies of these providers.

Cookie Consent

When you first visit our website, a cookie banner will appear. By clicking 'Accept', you consent to the use of all cookies described in this policy. If you do not wish to accept cookies, you can manage or disable them through your browser settings.

Managing Cookies Through Your Browser

Most web browsers allow you to manage cookies through their settings. You can set your browser to refuse cookies, delete them, or notify you when a cookie is set. Please refer to your browser's help function. Please note that disabling certain cookies may affect the functionality of our website.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated date.

Contact

For questions about our use of cookies, contact us at info@sylvenna.com.

Sylvenna
Papaverweg 34, Unit B100
1032 KJ Amsterdam
Chamber of Commerce (KvK): 96162996